Frequently Asked Questions
What materials are used for these flower pots?
Our flower pots are manufactured using high-quality ceramic or cement, depending on your style preference and application needs.
What kind of customization services do you offer?
We provide minor customization, drawing-based customization, sample-based customization, and full customization to meet unique design requirements.
What is the minimum order quantity (MOQ)?
The minimum order quantity for our new triangular hanging basins is 50 pieces.
How long is the production lead time?
For orders between 1 to 500 pieces, the lead time is approximately 60 days. Larger orders are subject to negotiation.
Do you support customized packaging for shipping?
Yes, we accept customized packaging. You can discuss your specific logistics and branding needs with our team.
What is your policy on defective products?
We offer a hassle-free return and refund policy for missing items or product issues, including free local returns for defects on eligible purchases.