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Frequently Asked Questions
Are you a manufacturer? Can we visit the factory?
Yes, we are a source steel factory. Customers are welcome to visit our production facilities to see our processes firsthand.
What are your main products?
Our core product range includes stainless steel, aluminum, and copper in various forms such as sheets, coils, pipes, and bars.
How do you ensure product quality?
We implement a complete incoming material testing and production testing process. We also support third-party inspections before shipping to ensure all requirements are met.
Can you arrange international shipment?
Yes, we have long-term partnerships with professional freight forwarders, allowing us to provide favorable shipping rates and reliable delivery terms (FOB/CIF/CFR/EXW).
What is the typical delivery time?
For raw materials in stock, it usually takes 1-3 days. For goods not currently in stock, the lead time is generally 10-15 days depending on the order specifications.
Do you provide free samples?
Yes, free samples are available as long as the requested material is currently in our stock.