Frequently Asked Questions
What is the quality grade of these tiles?
All tiles are Grade AA (First Choice), ensuring high quality and adherence to international standards like CE and ISO9001.
Are these tiles suitable for outdoor use?
Yes, these tiles are designed for both interior and exterior use, including floors and walls for various settings like households and commercial projects.
How do you handle damaged products?
Please check the packages upon receipt. If you find any quality problems or short quantities, please provide photos of the defective items for replacement or refund consideration.
What is the typical delivery time?
Standard delivery time is approximately 20 days after the receipt of the 30% T/T deposit.
Do the tiles have non-slip properties?
Yes, the tiles are specifically engineered to be non-slip, wear-resistant, and acid-resistant, making them safe for high-traffic areas.